Hi Kelly
I just wanted to write you a little note saying that the shutters were installed.
They are absolutely amazing. Hugh and James did an amazing job. They came on time and were great.
If in the future I place another order I would love it if Hugh and James were available to install them.
I would like to thank you and all the staff for all your help in both selecting and installing the shutters
Thanks
Janice Bayliff
Dear Kelly
In August this year, we had some New England Shutter's fitted in our home and I just wanted to say how very pleased we are with them. It has completely transformed the look of our house and we were very impressed by the quality and especially by Hugh who fitted our shutters. He was polite, friendly and professional, not only fitting the shutters perfectly, but also cleaning up after himself.
We couldn't of been happier with the service and I apologise for the delay in writing this email, but wanted to pass on my thanks on behalf of me and my husband to Hugh for such a fantastic job and to the New England Shutter Company for providing such beautiful shutters!
Kind Regards
Rebecca & Paul Morrison
Dear Mr Garratt,
I would like to put on record how very impressed I am with the on-going purchase of shutters for my daughter's house in Windsor. This is the fifth time I have used your company, three times for myself and twice more for relatives including my daughter and I have never been disappointed in any way. She is having an extension done after the Rugby World Cup and you never know she may choose to use shutters at the back of the house too!
You choose your staff extremely well - Paul was so early to arrive which suited my daughter perfectly as she had to get off to work. Also your office staff, particularly Emma, were so helpful and polite. Claire has been offered a discount- something we did not ask for and which is very much appreciated.
So thank you to your team, they are a credit to you.
Yours sincerely
Joy Johnson
Dear Emma,
First, I'd like to thank you and your colleagues: the service I got from TNESC at every stage of the process was helpful, efficient and thorough. Your sales team was responsive, helpful and knowledgeable and your fulfilment team delivered the shutters and blinds as requested, on time. The people in a company make all the difference, and your capability and attitude made it easy to do business with you.
Second, I am very pleased with the quality of your products. We initially ordered sash window shutters in oak, and these were installed efficiently and made all the difference to our house. We subsquently ordered wooden blinds from you, and a further set of shutters. Again, the process was smooth and efficient, and again our experience was completely stress-free.
I would like also to make special mention of Chris, who measured up the windows, and who installed both the blinds and the shutters. Chris is not only helpful and courteous, but also punctual and hardworking. Most of all, he is deeply knowlegable and knows exactly what he is doing. His work is organised, tidy and thorough, and it was a real bonus to know that everything was in the hands of a master craftsman. Pleae pass my particular thanks to him.
In short, your company delivered excellent service and product, and I am very grateful to you and your colleagues.
Best wishes,
Brian
Hi Kelly
I just wanted to let you know how pleased we are with both of our new sets of shutters – they are really quite lovely! The service that you have provided has been very good and Paul has been a super star. He’s been punctual, polite, and obviously takes great pride in his work – terrific eye for detail and found solutions for our wonky walls! He is a real asset to your team and I won’t hesitate to recommend TNESC.
Regards
Mary
Hi Nick,
Just a quick note that the shutter installation went very well yesterday and everything is looking great.
Please can you thank David & Chris for their attention to detail and the professional manner in which they work, they are both a credit to your company.
Best regards,
Mal.
Hi Kelly,
I just wanted to reiterate how happy we are with our shutters and how amazing Hugh and Chris were. And thank you also to Louisa and Emma for all the help and advice.
We will definitely be in touch with you when we are ready to refurbish the groung floor!
All best,
Idoya
Hi All,
I also wanted to reiterate the comments that we are extremely happy with the fantastic job done on our shutters by your fitters Hugh and Chris, they were of the highest standard professionally throughout the entire process from measuring up, to fitting and we are very happy with the end results. Please send our feedback to them, it was a pleasure.
Thanks to you Emma, Louise and Kelly too for the highly professional and friendly service from our first showroom visit to completion.
Very best regards and thanks again
Mark & Idoya
SW20
Dear Vanessa,
Thank you so much, we are thrilled with them.
Big thank you to everyone.
angie
Angie Pinkney owns the interior retail shop Decara Home in Battersea.
It was eleven years ago that our splendid panel shutters were supplied and installed by you in our living room and in all three of our bedrooms. We were delighted at the time with both the appearance and quality of these extremely attractive shutters and with the work and attitude of all of your friendly, skilled and efficient staff. Despite the complex variety of shapes and sizes of our many windows, and the wear and tear which we had assumed would be inevitable after the passage of all this time, the shutters not only still look virtually as good as new, but have kept their shape and coherence to a remarkable degree. The icing on the cake has been our recent experience that the very few tiny adjustments which were needed a few weeks ago were carried out not just with admirable promptness, but with the same skill and care as before and with the same truly friendly and helpful and above all professional attitude on the part of your people. We heartily recommend both your product and your service.
The Robertsons
London SW3
